Two IT Service Management options to fit your needs.
ON-PREMISES SOLUTION
  • Simplified IT help desk processes from service request creation to resolution
  • Automated ticketing management with rule-based routing and escalation, real-time tracking, and alerts
  • IT asset management for tracking and managing the lifecycle of hardware and software assets
  • Built-in knowledge base for self-resolution of issues, and automation of change management
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  • Full ITIL suite for incident, problem, change, and release management.
  • Service catalog to streamline workflows and automate repetitive service requests.
  • Cutting-edge UI and continuous release cycle to ensure the most up-to-date experience.
  • AI-powered suggestions encourage self-service and quickly connect users to their needs.

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